Bug Reports
Found a technical issue or unexpected behavior? Report bugs to help us improve the platform. Include details about what happened, when it occurred, and any error messages you saw.
Contact Support
Share issue details and our team will respond as quickly as possible.
Direct submissions arrive with the support system — email us at support@therareindex.com.
Report data or asset issues
For incorrect prices, details, images, history, or possible duplicates, open the asset page, choose •••, then Report an issue. The asset is attached automatically — no need to paste a URL or ID.
How Can We Help?
Data Corrections
Notice incorrect pricing, asset details, or missing information? On any asset page, open the ••• menu and choose Report an issue — the asset context is attached automatically. Or email support@therareindex.com.
Security Issues
Discovered a potential security vulnerability? Please report it immediately to support@therareindex.com. We take security seriously and will investigate promptly.
Partnerships & API
Interested in partnering with Rare Index or accessing our API? Reach out to discuss enterprise solutions, data licensing, and integration opportunities.
Frequently Asked Questions
Valuations are estimates based on aggregated third-party market data, historical sales, and proprietary analytics. They may not reflect actual sale prices. Always verify independently before making purchase or sale decisions.
No. Rare Index does not authenticate, grade, or certify collectibles. RI Certification is a data layer that links to third-party grading authorities and provenance records. Always verify authenticity through qualified grading services.
Password management is handled through Auth0. On the login page, click "Forgot Password" and follow the instructions to reset your password via email.
API Licensing is available for platforms and data partners — see the Pricing page for details, or contact us at support@therareindex.com to discuss access and integration.
We aggregate data from 17+ sources including licensed third-party providers, public market data, and first-party inputs. Data sources may vary by category.
Rare Index offers a Free tier and a Pro subscription — see the Pricing page for current plans and what each includes.
Rare Index sends optional newsletters, market insights, and product updates to users who opt in. You can unsubscribe at any time.
To delete your account and all associated data, contact support at support@therareindex.com with your request. We'll process account deletions promptly.