RIRare Index

    Rare Index

    Privacy Policy

    Privacy Policy for the Rare Index market intelligence platform.

    Last Updated: February 2026

    Rare Index LLC ("Rare Index," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at www.therareindex.com (the "Service").

    By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use the Service.

    1. Information We Collect

    1.1 Account Information

    When you create an account, we collect:

    • Email address
    • Name (optional)
    • Authentication credentials (managed securely via Auth0)

    1.2 Portfolio Data

    When you use portfolio tracking features, we collect:

    • Asset holdings (item names, quantities, purchase prices)
    • Transaction history
    • Watchlist preferences

    1.3 Usage Data

    We automatically collect information about how you use the Service:

    • Pages visited and features accessed
    • Browser type, device type, operating system
    • IP address and approximate location
    • Date and time of access
    • Referral source

    1.4 Cookies and Tracking Technologies

    We use cookies, web beacons, and similar technologies to enhance user experience, analyze usage patterns, and deliver personalized content.

    2. How We Use Information

    We use collected information to:

    • Provide, operate, and maintain the Service
    • Process transactions and track portfolio performance
    • Send service-related communications (account notifications, updates, security alerts)
    • Send optional newsletters, market insights, and product updates (you can opt out at any time)
    • Generate automated insights using AI-assisted tools based on aggregated or de-identified data
    • Analyze usage patterns and improve platform features
    • Detect, prevent, and address technical issues or security threats
    • Comply with legal obligations

    3. How We Share Information

    We do not sell your personal information. We may share information in the following circumstances:

    3.1 Service Providers

    We share information with third-party vendors who perform services on our behalf:

    • Auth0: Authentication and identity management
    • Email Service Providers: We use email service providers to deliver newsletters and product updates to users who have opted in. You can unsubscribe at any time.
    • Analytics Providers: Analytics providers (e.g., Google Analytics or similar services) to understand usage patterns
    • Hosting Providers: Cloud infrastructure providers (e.g., AWS, Vercel) to host and deliver the Service

    3.2 Aggregated or De-Identified Data

    We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you. This includes market trends, usage statistics, and research insights.

    3.3 Legal Requirements

    We may disclose information if required by law, subpoena, or government request, or to protect our rights, safety, or property.

    3.4 Business Transfers

    In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

    4. Data Security

    We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

    • Encryption of data in transit (HTTPS/TLS)
    • Encryption of sensitive data at rest
    • Secure authentication via Auth0
    • Regular security audits and vulnerability assessments
    • Access controls and role-based permissions

    However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

    5. Your Rights

    Depending on your jurisdiction, you may have the following rights regarding your personal information:

    • Access: Request a copy of the personal information we hold about you
    • Correction: Request correction of inaccurate or incomplete information
    • Deletion: Request deletion of your personal information (subject to legal obligations)
    • Portability: Request a copy of your data in a structured, machine-readable format
    • Opt-Out: Unsubscribe from marketing emails or newsletters at any time
    • Object: Object to certain processing activities

    To exercise these rights, contact us at support@therareindex.com. We will respond within 30 days.

    6. Data Retention

    We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. If you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

    8. Children's Privacy

    The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.

    9. International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence, including the United States. By using the Service, you consent to such transfers. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

    11. Contact Us

    If you have questions or concerns about this Privacy Policy, please contact us:

    Rare Index LLC
    Email: support@therareindex.com
    Website: www.therareindex.com